The Department of Public Works will install black dirt and seed to repair any damage to lawns caused during plowing. Damage to other appurtenances installed within the City street right-of-way (i.e. walls, planters, sprinkler heads, etc.) will not be considered for the cost of replacement. To report plow damage, contact the Department of Public Works.

Mailboxes

If your mailbox and/or post was damaged during snow plow operations, please report the damage to the Department of Public Works within 10 business days of the event. 

A Public Works official will inspect the mailbox to confirm whether the damage was caused as a result of City snow removal operations. If liable, the City will reimburse or repair the damaged mailbox if the following criteria are met:

• The mailbox was correctly installed to the proper height and distance from the curb or shoulder to meet USPS standards. Mailboxes that are improperly installed will not be replaced.
• The mailbox was in good physical condition prior to the reported damage. Mailboxes that are excessively rotted or rusted will not be replaced.

The City will first attempt to repair the damage. If the damage is too extensive, the mailbox and/or post will be replaced at no cost with a standard City mailbox. If necessary, the City will drop off a temporary mailbox which will then be picked up once the final repair/replacement is completed. Custom mailboxes will not be replaced but if the resident prefers a custom mailbox, the City will reimburse up to a certain amount per event for parts only.