MISSION

To provide reliable, high quality water and sewer services to our customers.

VISION

Continuous improvement--driven by customer needs, powered by teamwork, and guided by quality and cost.

VALUES

Integrity: All Utility interactions will be conducted with the maximum degree of integrity and fairness.

Stewardship: We will be responsible and accountable for our resources and the well-being of the environment.

Customer Service: Customer service will always be recognized as a top priority and an obligation of our employees.

Employees: We will maintain a commitment to the safety and security of our employees.

Billing Address & Payment Location 

Effective August 26, 2024, the Oak Creek Water & Sewer Utility has moved its billing office to:

Oak Creek City Hall
8040 S. 6th Street
Oak Creek, WI 53154

Residents can make their utility bill payments at City Hall, either in person or through the designated drop box.